Sort the list of devices by VendorID (click VendorID at the top of the list).From the Options tab, enable Display Disconnected Devices.Disconnect all Vive cables from the PC.Non-Vive related USB devices should only be uninstalled in this way if there is believed to be a driver conflict caused by another USB device. This tool allows users to manually inspect all USB devices that have installed drivers, and is useful when it is suspected the Vive drivers are not being removed using the SteamVR ‘Remove all SteamVR USB Devices’ feature, or when it is believed there may be conflicts caused by other USB devices. The default path to this tool is …\Steam\steamapps\common\SteamVR\tools\bin\win32\thirdparty. USBDeview is a free tool that is automatically included with the installation of SteamVR. Use USBDeview to manually uninstall drivers With that said, try the below and let me know if it gets you closer to working: Take a look at this thread on nVidia for an explanation of the implementation (optimus link to the internal GPU): This guide will explain how to set up the Vive and troubleshoot common errors while deploying VR training at the enterprise level.The specs you listed are unfortunately below the threshhold for a VR ready machine (I'm not saying this is the cause) and once the output does come out it will potentially result in a poor experience because of how the 960m is configured (which has 2GB of memory if I recall for that chip in that laptop). We’ll also include tips we’ve learned after setting up the Vive hundreds of times, introducing thousands of people to VR. Hardware Setup *Tip: start charging the controllers while you setup everything else Space And if this guide doesn’t solve your problem, Vive support is generally phenomenal (Of course, if you’re our customer, please don’t hesitate to call us!). The amount of space you’ll need will depend on your experience. If the user only needs to stand and take a step or 2, a 6×6 ft space can work. 10×10 ft is recommended, and non-square areas can also work (10×6 ft). The base stations should ideally be on opposite corners and about 8 ft tall. The controllers and Vive headset must all “see” the base stations to operate. Diagonal positioning prevents a user’s body from blocking this line of sight, and the height prevents people standing in the play area from blocking the line of sight.īase station light codes: green good, blue: stabilizing (make sure mounted to something sturdy–there’s a spinning motor inside), purple: syncing, blinking purple: can’t sync. The base stations must be able to see each other. Consider the sync cable (long cable with audio jack ends) if a ceiling fan or other object blocks the base stations from seeing each other (also change channels to A&B). Initial Setup on a New ComputerĪ sizable amount of software needs to be installed, which can take up to an hour. Go to to download and install the software. ![]() Note: HTC & Valve require you to make an HTC account and Steam (video game app store) account, respectively. For enterprise applications, Vive software can be installed without also installing the video game store Steam. *Tip: After running a Vive application for the first time, an application called “SteamVR” will launch. Right click on this and pin it to the task bar. This is the only software you need to use VR and calibrate the system. We recommend preventing Steam from auto-starting with Windows. “Run Room Setup” lets you trace the walls with a controller, and this is great if you have non-rectangular play area. We generally use a much faster calibration process, available in the Settings of SteamVR.
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